Frequently asked questions
From how to get started to how we handle your data.
Getting started
QWhere do we start?
Pick one line with frequent stops. In a 30-minute consult we agree on the problem, and on which tasks should improve — and by how much — for the pilot to count as a success.
QHow long is the pilot?
Typically 1–2 months, adjusted to your line and data conditions.
QDo we need special equipment?
You can start by filming everyday work with a wearable camera. We also import your existing failure logs and manuals.
QCan it connect to existing equipment and systems?
We plan for sensors, PLCs, alarms and maintenance records. The scope depends on your equipment and access conditions and is confirmed case by case.
QHow much does it cost?
It depends on line size and data conditions, so we quote individually. Feel free to ask.
QIs the AI’s answer always correct?
The AI supports investigation by showing candidate causes with evidence. Final judgment is made together with on-site checks.
Security
QWhere is data processed and stored?
In an AWS cloud environment. If your policies require a specific storage location, let us discuss it during onboarding.
QIs communication encrypted?
Communication from cameras and devices to the cloud is encrypted.
QWho can view the data?
Only people you grant permission to can view or edit it.
QWhat if some areas or information must not be filmed?
We agree on filming scope and subjects with you in advance, including restricted areas.
QHow is our data used?
Purpose, scope, retention and deletion of data are defined in the contract.
QCan you work with our IT and OT security teams?
Yes. We design the connection to fit your IT/OT environment and security policies together with them.
Tell us about your shop floor in 30 minutes.
We will help you decide which line to start with and what your existing data can do. Free of charge.